Patient Resources

Emergency Guidance

Warning signs that need emergency care, and what to do while waiting for help.

When to get emergency help

In an emergency, call 112 or go to the nearest emergency department immediately. Do not wait for a clinic appointment, and do not rely on this website.

Call 112

Overview

Some neurological symptoms need emergency treatment, and acting quickly can make a big difference. If you notice any of the warning signs below, get emergency help straight away.

Signs of a stroke – think FAST

  • Face: one side of the face droops or the smile is uneven
  • Arm: weakness or numbness in one arm or leg
  • Speech: slurred speech, or difficulty speaking or understanding
  • Time: call 112 immediately and note the time the symptoms started
Call 112

Other emergency warning signs

  • A seizure lasting more than 5 minutes, or repeated seizures without recovery in between
  • A sudden, severe 'worst-ever' headache
  • A headache with fever, a stiff neck, confusion or a rash
  • Loss of consciousness or new confusion
  • Vomiting, drowsiness, confusion or a seizure after a head injury
  • Weakness that is spreading quickly, or difficulty breathing or swallowing
  • Back pain with loss of bladder or bowel control, or numbness around the genitals or buttocks
Call 112

While waiting for help

  • Note the time the symptoms started.
  • Do not give food or drink to someone who may be having a stroke or is drowsy.
  • During a seizure, protect the person from injury, cushion their head and turn them onto their side once the jerking stops. Do not put anything in their mouth.
  • Keep a list of the person's medicines ready for the emergency team.

Frequently asked questions

Should I contact the clinic in an emergency?

In an emergency, call 112 or go to the nearest emergency department first. The clinic can help with follow-up care afterwards.

This page gives general information to help you understand this topic. It is not a diagnosis and does not replace a consultation with a doctor.

Stroke

A medical emergency in which the blood supply to part of the brain is interrupted.

View Details: Stroke

Epilepsy

A condition that causes repeated seizures due to abnormal electrical activity in the brain.

View Details: Epilepsy

Book an appointment or contact the clinic

Call or send a WhatsApp message to ask about appointment times at the Patna, Ara and Siwan clinics.